Waymo Wheelchair Access: Accessible Robotaxi Options

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Checked Nov 11, 20268 sources cited below

Waymo's driverless cars aren't wheelchair accessible, but Waymo runs human-driven wheelchair-accessible vehicles (WAVs) you can request in the app in San Francisco and Los Angeles, and through Support in Phoenix. A folded wheelchair can ride in the trunk. Tesla offers no WAVs; Zoox doesn't describe any.

CityHow to get a wheelchair-accessible ride with Waymo
San Francisco, Los AngelesIn the app: Account, Accessibility, turn on Wheelchair-accessible vehicle, then request from My trip
PhoenixCall Support from the Accessibility screen; Support orders a WAV
Las VegasWaymo refers riders to local providers: Nellis Cab, Deluxe Cab, Western Cab Company
San DiegoWaymo refers riders to Happy2Help Transportation or FACT (Facilitating Access to Coordinated Transportation)

WAVs are driven by a person and are for riders 18 and older who can't ride in the autonomous cars because of a mobility-related disability. Waymo Help. Checked Nov 11, 2026

What a WAV driver helps with

Drivers can help you get in and out, secure your chair and yourself, and drive you to your destination. They can't help for extended periods outside the vehicle, such as walking you into a hospital and signing you in. In San Francisco and Los Angeles, you can call your WAV driver from the app before or during pickup (Waymo Help).

Folding wheelchairs, walkers and strollers

If you can transfer to a seat, a folded wheelchair fits in a Waymo trunk up to 42 by 12.5 by 36 inches in the Jaguar I-PACE, or 11.5 by 29.5 by 29 inches in the Ojai (Waymo Help). Tesla says its vehicles have room for collapsible wheelchairs, walkers and canes (Tesla).

Features in the app and car

  • Waymo: in Account, Accessibility you can choose how much the car announces (Descriptive, All or Reduced) and turn on Minimize walking time, which brings the car to your side of the street where possible (Waymo Help). Service animals are always welcome (Waymo Help).
  • Tesla Robotaxi: the app works with screen readers and many settings can be controlled by voice. Cybercab has braille on the door handles and Pull Over button and a seat height that matches most wheelchairs. Tesla doesn't offer WAVs; riders who need one are referred to local providers in the app (App Store).
  • Zoox: the overhead Emergency Call Button is labeled with the braille word "Emerg" (Zoox). Zoox's rider FAQ and manual don't describe a wheelchair-accessible vehicle.

Related: Service animals · Rider rules compared · Waymo Phoenix · Waymo Los Angeles

Questions riders ask

Is Waymo wheelchair accessible?

Waymo's driverless cars aren't wheelchair-accessible vehicles. Waymo offers manually driven wheelchair-accessible vehicles (WAVs) in San Francisco and Los Angeles through the app and in Phoenix through Support, for riders 18 and older.

Can I put a folded wheelchair in a Waymo?

Yes, if it fits. Waymo lists a folded wheelchair up to 42 by 12.5 by 36 inches in the I-PACE trunk and up to 11.5 by 29.5 by 29 inches in the Ojai.

Does Tesla Robotaxi have wheelchair-accessible vehicles?

No. Tesla says it doesn't offer WAVs and refers riders who need one to local third-party providers in its app. Its cars have room for some folding wheelchairs and other assistive devices.

Sources

BookARobotaxi Editorial Team

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