Independent rider's guide. Not affiliated with Waymo, Tesla, Zoox, Uber or Lyft. We don't book rides: book in the official apps. About our independence
All three robotaxi companies require you to be 18 to book a ride, ban pets but welcome service animals, and expect you to bring your own car seat. They differ on children (Waymo takes any age with an adult, Tesla starts at 8 or 13), on luggage (Zoox has no trunk) and on hours.
| Rule | Waymo | Tesla Robotaxi | Zoox |
|---|---|---|---|
| Book or ride alone | 18+; teen accounts 13 to 17 in Phoenix and Nashville | 18+ | Person hailing must be 18+ |
| Children as guests | Any age with an adult | Model Y: 8 to 17. Cybercab: 13 to 17. With an adult and parental consent | 8+ (rider manual); support page says 6+ |
| Car and booster seats | Bring one for under 8; back seat only; ISOFIX/LATCH and top tethers | Bring one if the law requires; Cybercab has no LATCH/ISOFIX | Booster under 4 ft 9 in; high-back booster under 4 ft 1 in |
| Riders per car | Up to 4, not the driver's seat | Model Y up to 4 (not front-left); Cybercab up to 2 | Up to 4 |
| Pets | No; service animals welcome | No; service animals welcome | No; trained service dogs welcome |
| Luggage | Trunk, about 200 lb: 3 carry-ons or 2 large checked bags | Trunk; Cybercab trunk 20 cu ft; no riding in the trunk | No trunk: floor, one bag per rider, under 28 in |
| Food and drink | Cleaning fee for messes ($50 reported, $100 unreported) | Fee at Tesla's discretion for dirtying the car | Food and non-alcoholic drinks allowed |
| Alcohol, smoking, drugs | Not allowed; $100 for smoking or vaping (first time) | Not allowed, including open containers | No smoking, vaping or drugs |
| Hours | 24/7 | Not published | Las Vegas 6 a.m. to 1 a.m. |
| Wheelchair-accessible vehicles | Human-driven WAVs: SF and LA in app, Phoenix via Support | None; referred to local providers | Not described |
| Lost items | Kept 7 days; pick up at a depot | Lost Item Report form in the app | Support page form |
| Tipping | Not accepted | Not mentioned | Not mentioned |
From each company's rider rules, help pages, rider manual and app listing. Checked Nov 11, 2026
Where the rules come from
- Waymo: Rider Rules, Teen accounts, Trunk access, Service animals, Wheelchair-accessible vehicles, Lost and found, Service areas (24/7); no tips per The Colorado Sun.
- Tesla: Robotaxi Rider Rules, Service Animal Policy, Robotaxi page (Cybercab trunk), app listing (WAV referrals).
- Zoox: rider FAQ, November 2026 rider manual, Las Vegas page (hours).
Two things to double-check
Zoox publishes two different minimum ages for children: 6 on its support page and 8 in its November 2026 rider manual. We show both and suggest planning on 8. And Waymo's FAQ says "passengers 17 and under can ride as your guests," while its Rider Rules add that minors who aren't your family need their parent or guardian's consent.
Related: Teen accounts · Pets · Accessibility · Comparisons
Questions riders ask
What is the minimum age to ride a robotaxi?
To book or ride alone, 18 for Waymo, Tesla and Zoox, except Waymo teen accounts for 13 to 17 in Phoenix and Nashville. As a guest with an adult: any age in a Waymo (with a seat under 8), 8 in a Tesla Model Y, 13 in a Cybercab, and 8 in a Zoox according to its rider manual.
Do robotaxis provide car seats?
No. Waymo, Tesla and Zoox all expect you to bring and install any car or booster seat your child needs.
Which robotaxi has the most luggage room?
Waymo's trunk holds about 200 pounds, enough for two large checked bags. Tesla's Cybercab trunk is 20 cubic feet. Zoox has no trunk; bags go on the floor.
Sources
- Tesla Robotaxi on the App Store, Apple App Store Operator, checked Nov 11, 2026
- Robotaxi Rider Rules (PDF), Tesla Operator, checked Nov 11, 2026
- Robotaxi Service Animal Policy (PDF), Tesla Operator, checked Nov 11, 2026
- Robotaxi, Tesla Operator, checked Nov 11, 2026
- Waymo FAQ, Waymo Operator, checked Nov 11, 2026
- Waymo Rider Rules, Waymo Help Operator, checked Nov 11, 2026
- Teen accounts, Waymo Help Operator, checked Nov 11, 2026
- Trunk access, Waymo Help Operator, checked Nov 11, 2026
- Service areas, Waymo Help Operator, checked Nov 11, 2026
- Lost and found, Waymo Help Operator, checked Nov 11, 2026
- Wheelchair-accessible vehicles, Waymo Help Operator, checked Nov 11, 2026
- Service animals, Waymo Help Operator, checked Nov 11, 2026
- Get support: rider FAQ, Zoox Operator, checked Nov 11, 2026
- Zoox Rider Manual, November 2026 (PDF), Zoox Operator, checked Nov 11, 2026
- Zoox: Las Vegas, Zoox Operator, checked Nov 11, 2026
- Waymo to launch driverless rides in Denver on Tuesday (Sept. 1, 2026), The Colorado Sun News report, checked Nov 11, 2026